Customer Service Banzai Bet India

No matter what problem you are facing or what issue you need advice on, you can email us. To do this, send an e-mail to support@banzai.com.

Banzai Bet support service considers players’ requests around the clock. But the answer will not come immediately. On average, you have to wait from 2 to 24 hours. It depends on the workload of our specialists. You can help us to consider your request faster if you follow these tips:

• In the header of the letter, try to briefly describe the nature of the problem. So that we understand what your concern is before we even open the letter;
• Only send emails to the official Banzai Bet support email address;
• Do not send multiple emails at once. Especially if they have the same message;
• In the text, describe your problem in detail. If necessary, attach screenshots to the letter;
• Do not respond to promotional or newsletter emails. You will not be able to talk to a customer service representative here;
• Be polite and patient. Do not be rude or insulting to our employees.

You will receive a reply to the e-mail address from which you sent the e-mail. Preferably, it should be assigned to your account. If possible, send e-mails from the e-mail address you specified when registering on the official Banzai Bet website.

For faster communication with the Banzai Bet support team, you can use the online chat. Send a message to it. Immediately ask your question. In a few minutes you will be answered by our specialist. Chat is suitable for quick consultations and solving simple problems. If your question is complex and requires detailed consideration, it is better to use e-mail.